Terms of Use

Welcome to Sanskriti Haat. This website, www.sanskritihaat.com, is owned and operated by PTM Digital Connect Private Limited. By using this website, you agree to be bound by the following terms and conditions.

1. General

By accessing or using our website, you acknowledge that you have read, understood, and agree to comply with these Terms of Use and any additional policies referenced herein. Sanskriti Haat reserves the right to modify or update these terms at any time without prior notice.

2. Eligibility

To use our website and services, you must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

3. Products and Services

Sanskriti Haat offers curated cultural products including puja kits, home decor items, gifting solutions, and artisanal crafts. All products listed on the website are subject to availability. We reserve the right to discontinue or revise product listings, pricing, and offers without prior notice.

4. Order Acceptance & Payment

Orders placed on our website are subject to confirmation and availability.

Payments can be made via Razorpay’s secure payment gateway using credit/debit cards, UPI, net banking, and wallets.

We reserve the right to refuse or cancel any order for reasons including payment failure, pricing errors, or suspected fraud.

5. Shipping & Delivery

We deliver across India. Delivery timelines vary depending on the shipping address and availability of products. All orders are shipped with tracking details which will be shared upon dispatch.

6. Return, Cancellation & Refund

Please refer to our Cancellation and Refund Policy for detailed information. Products once opened or used are not eligible for return unless damaged or incorrect.

7. User Conduct

You agree not to use the website for any unlawful purpose or to solicit others to perform illegal acts. Any abusive language, fraud, impersonation, or misuse of content will lead to termination of your access.

8. Intellectual Property

All content on SanskritiHaat.com — including images, product descriptions, graphics, logos, and design — is the intellectual property of PTM Digital Connect Private Limited and may not be copied or reproduced without prior written permission.

9. Third-Party Links

Our website may contain links to third-party sites. We do not take responsibility for the content or practices of those websites.

10. Limitation of Liability

Sanskriti Haat shall not be liable for any direct or indirect damages arising out of the use or inability to use our website or products. All purchases are made at the user’s discretion.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts located in Bengaluru, Karnataka, India.

12. Contact Information

For any queries related to these Terms, you can contact us at:

📧 info@sanskriti.live

📞 +91 7204078713

📍 JBR Tech Park, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka 560066