Privacy Policy

At Sanskriti Haat (www.sanskritihaat.com), we are committed to protecting your privacy and the information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data.

1. Information We Collect

We collect the following types of information:

a) Personal Information

  • Name
  • Email Address
  • Phone Number
  • Billing & Shipping address
  • Payment details (via secure Razorpay gateway)

b) Non-Personal Information

  • Browser type
  • IP Address
  • Device information
  • Cookie and site usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide shipping updates and customer support
  • Improve our website and service
  • Send transactional emails and promotional offers (Only with consent)
  • Comply with legal requirements

3. Payment and Security

All payments are securely processed via Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit/debit card or net banking details on our servers.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve site functionality. You may choose to disable cookies through your browser settings.

5. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. Your information may be shared with:

  • Logistics and courier partners (For delivery)
  • Payment gateways (For processing transactions)
  • Legal or regulatory authorities, if required by the law

6. Your Rights

You may:

  • Access, correct, or update your personal data
  • Opt-out of marketing communications at any time
  • Request deletion of your account by contacting us

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

📧 info@sanskriti.live

📞 +91 7204078713

📍 JBR Tech Park, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka 560066